return & Refund Policy

You may return any item you purchased on nodproducts.com, within 14 calendar days of your package being delivered, subject to the terms & exceptions below.

We only accept returns if the original product packaging is unopened; if packaging has been opened or tampered with and the product is not defective we will not approve a return and/or refund.

We will gladly exchange your product for the same model (subject to availability) or give you a refund for the full amount of the merchandise including taxes if your product is deemed to be defective or incorrect in accordance with your purchase invoice within the 14-day return period. Shipping charges are not refundable. 

A return authorization is required for any exchange or refund. Any product shipped to us without a return authorization will be returned to the sender address.

Once you obtain a return authorization, we will provide you with a return shipping label. You are responsible to securely pack the product and all the original contents. We strongly recommend that you use the original packaging, if available.